DataGroomr Support

Go to app.datagroomr.com and connect using your Salesforce credentials. If you installed via the Salesforce Appexchange, you can get to DataGroomr by navigating to the “DataGroomr” tab within Salesforce. If you are experiencing issues logging into DataGroomr with Single Sign-on (SSO), please review this article. ...

With certain SSO configuration, you may receive an error when trying to log into DataGroomr with your standard credentials.  In these cases, please follow the following steps: 1) Select the Use Custom Domain option in the Salesforce login authentication window. 2)After selecting this option, enter your sa...

Yes, if you prefer to run DataGroomr inside Salesforce, you can install it directly through the AppExchange.  This will create a DataGroomr tab in your Salesforce environment. Tip: You may also use DataGroomr Lightning component, learn more about DataGroomr Duplicates Lightning Component To install Dat...

You have to be Salesforce administrator to set up permissions to access DataGroomr. 1. Go to Salesforce Setup -> Manage Connected Apps and Edit DataGroomr 2. Make sure Permitted Users are set to "Admin approved users are pre-authorized" and click Save. 3. Return to the Manage Co...

This article covers the most common errors you may encounter when logging in to DataGroomr with your Salesforce account, and how to resolve them. Error: "The DataGroomr app is blocked in your Salesforce organization" This error occurs when a Salesforce administrator has blocked the DataGroomr Connected...