Support & Compliance

Resources for getting help and understanding DataGroomr's data privacy and security practices.

How do I get support?
DataGroomr provides full support during your Trial and active Subscriptions. There are three different ways to access the support team. Support Widget - our support widget is conveniently available within the app. You may submit questions, attach screenshots and other information directly within the widget. ...
Thu, 28 Sep, 2023 at 2:54 PM
GDPR Compliance
DataGroomr does not store or export your data ensuring compliance with GDPR requirements. We do maintain a list of Salesforce record ids for matched duplicates (but no actual data).  These record ids have no significance outside your Salesforce org and we will remove this information upon request. If you requi...
Thu, 11 Sep, 2025 at 9:36 AM
Information safety and security
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and avail...
Thu, 10 Jan, 2019 at 1:10 PM