DataGroomr Support

By simplifying the approach to deduping Salesforce and providing easy-to-use apps that are powered by Machine Learning, we hope to allow companies to take advantage of everything Salesforce has to offer without the pain.

Go to app.datagroomr.com and connect using your Salesforce credentials. If you installed via the Salesforce Appexchange, you can get to DataGroomr by navigating to the “DataGroomr” tab within Salesforce. If you are experiencing issues logging into DataGroomr with Single Sign-on (SSO), please review this article.

With certain SSO configuration, you may receive an error when trying to log into DataGroomr with your standard credentials.  In these cases, please follow the following steps: 1) Select the Use Custom Domain option in the Salesforce login authentication window. 2)After selecting this option, enter your sa...

DataGroomr's Trimmr app leverages machine learning to find duplicates so that you don't have to create rules or normalize your data.  Not only that, Trimmr continuously improves by  learning from your actions.  Each time you merge duplicates, Trimmr is becoming an expert dedicated just to you and your data.

DataGroomr's Importr module leverages machine learning to find duplicates when bulk importing data into Salesforce.  Each time you load new data, it is analyzed for matches in Salesforce.  All unique records can then be imported, while duplicates can disregarded or used to update existing records in Salesforce....

DataGroomr is compatible with Salesforce Enterprise, Performance, Unlimited and Developer Editions. Professional edition is also supported if Asynchronous API is enabled.

Yes. DataGroomr is compatible with both Classic and Lightning.

Yes. We offer a 14-day free trial. Go to our website and click the “free trial” button on the top right-hand corner to get the trial.

Yes. While you will have access to all features, there is a limit of merging 25 records.

TIP:  If you're trying to subscribe to DataGroomr for the first time, please see this getting started article.  To view and manage your subscription, select your Organization name from the page header and select the Manage Subscription option. The Subscription screen display detailed information about us...