DataGroomr Support

Yes, if you prefer to run DataGroomr inside Salesforce, you can install it directly through the AppExchange.  This will create a DataGroomr tab in your Salesforce environment. Tip: You may also use DataGroomr Lightning component, learn more about DataGroomr Duplicates Lightning Component To install Dat...

Yes.  Our app was subject to a Salesforce security review which it passed first time! As an App Exchange Partner, our app is also subject to audits from Salesforce. Keeping your data secure is a top priority for DataGroomr and we'll continue to experiment with emerging technologies to ensure that it always stay...

Yes it can.  Although DataGrooomr does not directly interface with Marketo, any duplicates (including cross-object)  removed by DataGroomr in Salesforce are automatically synced and removed in Marketo.   For additional information, please review this article:  SFDC Sync: Merging a Lead/Contact/Person.

You have to be Salesforce administrator to set up permissions to access DataGroomr. 1. Go to Salesforce Setup -> Manage Connected Apps and Edit DataGroomr 2. Make sure Permitted Users are set to "Admin approved users are pre-authorized" and click Save. 3. Return to the Manage Co...

DataGroomr caches a list of fields of Salesforce objects, in order to refresh a list of fields for all objects, go to Matching Models and hit Refresh Objects. In order to refresh fields of a specific object, edit a dataset and hit Refresh Fields on the Fields tab. Note, you have to be DataGroomr&...

Yes it can. Any duplicates merged by DataGroomr in Salesforce are automatically synced and removed in Pardot. For additional information, please review this article:  Prospect Merge and Delete Scenarios (salesforce.com)

DataGroomr can detect duplicates in any Salesforce object. By default, Leads, Contacts and Accounts are loaded into the DataGroomr analysis engine.  Some organizations do not use all these objects and may want to exclude them from analysis and reduce the cost of their subscription. To remove any object from Dat...

Is DataGroomr compatible with encrypted data, either with deterministic or probabilistic encryption applied? Yes, DataGroomr fully supports encrypted fields.